Billing & Plans
ScryWatch offers a free tier and paid plans for teams that need higher event volumes, more AI summaries, and additional features.
Step 1: View your current plan
Click Billing in the left sidebar (or navigate from Org Settings → Billing).
The billing page shows:
- Current plan — Free, Starter, Growth, or Scale
- Plan status — Active, Past Due, or Canceled
- Current period end — when the current billing cycle ends
- Usage — log events and AI summaries used this period vs. your plan limits
- Overage estimate — projected extra charges if you’re on an overage-enabled plan
Step 2: Understand the plans
| Plan | Monthly events | AI summaries | Price |
|---|---|---|---|
| Free | 100,000 | 10 | $0 |
| Starter | 2,000,000 | 100 | $12/mo |
| Growth | 10,000,000 | 500 | $49/mo |
| Scale | 50,000,000 | 2,000 | $149/mo |
Events beyond your plan limit are billed as overages (unless the hard cap is enabled).
Step 3: Upgrade your plan
Click Upgrade Plan and select the plan tier you want.
You’ll be redirected to Stripe Checkout to enter payment information. After completing payment, your plan upgrades immediately.
Note: Only Admins and Owners can upgrade the plan.
Step 4: Manage your subscription
Click Manage Subscription to open the Stripe Customer Portal.
From the portal you can:
- Update your payment method
- View and download invoices
- Cancel your subscription
- Change your billing email
Step 5: Enable the hard cap
By default, ScryWatch continues accepting events beyond your plan limit and bills overages.
Toggle Hard Cap to ON to stop accepting events once you reach your monthly limit. No overages will be charged, but events will be rejected with a 429 Too Many Requests response until the next billing period.
Tip: Enable the hard cap for non-production projects where you want to control spend. Keep it off for production projects where missing events would be worse than an overage charge.
Step 6: Handle a past-due subscription
If your payment fails, your plan status changes to Past Due. ScryWatch continues working for a grace period, but you should update your payment method promptly.
Click Manage Subscription and update your payment method in the Stripe portal. After a successful payment, the status returns to Active.
You’re done
You now know how to:
- View your current plan and usage
- Upgrade to a higher tier
- Manage your subscription and payment method via Stripe
- Enable the hard cap to prevent overage charges
Related docs
Billing status, checkout, and hard cap toggle are available via the billing API for programmatic management.